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Friday, July 19, 2024

Why Allegheny Well being Community Created Its Personal Chat-GPT For Workers


Just a few weeks in the past, Pittsburgh-based Allegheny Well being Community rolled out a big language mannequin designed solely to be used by its workers members. You possibly can consider the generative AI software because the well being system’s personal model of Chat-GPT, based on Ashis Barad, AHN’s chief digital and data officer.

The software, which is known as Sidekick, is accessible to all of AHN’s 22,000 staff, in addition to all 44,000 staff employed by its mum or dad firm Highmark Well being. Highmark and Allegheny developed the software alongside their associate Google, Barad defined final week throughout an interview on the Reuters Digital Well being convention in San Diego. 

Sidekick was skilled solely on AHN’s and Highmark’s personal information, he famous. 

“It’s skilled on our personal information, and it’s closed, so there’s no leakage in any way. That enables us to then put something we wish into it. And we have now firewalls between Highmark and AHN, so so far as PHI safety is anxious, it’s all been discovered,” Barad mentioned.

Barad is a clinician himself — a pediatric gastroenterologist who nonetheless practices. He is aware of firsthand that the power to securely enter affected person information right into a generative AI mannequin and ask questions might be game-changing, he declared.

Nurses and docs generally spend a number of hours a day writing letters for numerous administrative duties — and it is a downside that Sidekick might help with, Barad famous.

“An enormous a part of my workers’s time is spent writing letters —  filling out the paperwork for prior authorizations, sending appeals, ordering drugs. They do loads of letter writing,” he mentioned. “There’s now this potential internally for us to say ‘Hey, write me a previous auth letter utilizing this affected person’s chart info.’”

Clinicians didn’t select their occupation to be consumed by administrative duties like letter writing, Barad identified. Sidekick seeks to cut back that administrative burden in order that clinicians can spend extra time with sufferers and observe on the high of their licenses, he defined.

AHN’s medical college students and residents are additionally starting to make the most of Sidekick of their every day work, Barad added. It could actually assist reply particular questions with out having to hunt recommendation from a extra skilled colleague. This isn’t to say that medical mentorship might be changed by AI — however because the supplier burnout disaster persists, there are some questions that require the experience of a colleague and a few that may be extra shortly and effectively answered by a big language mannequin.

Barad expects AHN’s workers members to experiment with numerous use circumstances for the software over the approaching months and years.

Picture: venimo, Getty Pictures

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